- Invited keynote speaker for the MATCH and MATCH+ public interest forum. My talk is entitled: “How many users are needed for a device evaluation”. I analyse the five-users assumption, the estimation models and the new Grounded Procedure approach for managing the users behaviour in discovering problems.
- Invited keynote speaker, as the Head of UX professionals team of the department of Public administration of the Italian Government, at the Forum of Public Administrations in Italy (from 28 to 30 of May). I presented the first version of the unified protocol for in-house assessment of Italian public administration websites (e-GLU 1.0)
- I have almost finished my article on the user preferences of smartphones.