This guest post was published initially by Jim Ross for UX Matters, and it certainly contains food for thought.
User Research Methods: Has-beens and Stars
“By comparing the user research methods that never really caught on to those that have become popular, we can determine what it is that makes user research techniques valuable to UX professionals.”
Remember GOMS analyses? Pluralistic walkthroughs? Have you written any scenarios lately? When was the last time you performed a cognitive walkthrough? Maybe in grad school? Never?
Of all the user research methods that have emerged over last few decades, why did some catch on and become renowned, while others are still waiting for their big break or have declined from their previous glory to has-been status? By comparing the user research methods that never really caught on to those that have become popular, we can determine what it is that makes user research…
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Simone Borsci 