Heuristic analysis provides a way of objectively evaluating your own work or that of others against a set of design principles (“heuristics”). While it is a great way to pick up issues early on, it is not a replacement for observing real people using your system. We’ll get to usability testing later on!
A quick overview
Heuristic analysis is something we’ve used sporadically in the past at the EBI, in different projects, and I blogged about using heuristics and other design principles (notably CRAP) a while ago. More recently, though, as part of a recent drive to begin looking at the design and delivery of the tools that the EBI provides, we have been able to begin to introduce evaluation according to heuristics as a more common activity across…
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