Jeff Sauro • July 30, 2013
If only one out of 1000 users encounters a problem with a website, then it’s a minor problem. If that sentence bothered you, it should.
It could be that that single problem resulted in one visitor’s financial information inadvertently being posted to the website for the world to see. [Article]
by JEFFREY ZELDMAN · August 01, 2013
The idea behind Progressive Reduction is simple: Usability is a moving target. A user’s understanding of your application improves over time and your application’s interface should adapt to your user. [Article]
Inspiring video presentation on how your next experience on booking trips online might be radically enhanced [VIDEO].
via The future of airline websites.